Privacy Policy

Thank you for visiting TrajectorDisability.com (the “Website”), which is owned and operated by Trajector Disability, a Utah company (referred to as “us”, “we”, or “Trajector”). Trajector Disability takes privacy and transparency very seriously. This Privacy Policy discloses the privacy practices for the Trajector Disability site and various related services (together referred to as the “Website”). This Privacy Policy discloses the privacy practices governing our knowing collection, use and disclosure of information. This Privacy Policy is only applicable to the Website and not to any websites of third parties, which may have data collection, storage, and use practices and policies that materially differ from this Privacy Policy. This Privacy Policy applies only to information collected through this Website and not to information collected offline or through the use of any Trajector Disability services. Trajector Disability created this Privacy Policy to give users of Trajector Disability websites confidence in visiting and using the Website and to share our commitment to fair information practices as they relate to the protection of privacy.

You acknowledge that this Privacy Policy is part of our site Terms and Conditions of Use, and by accessing or using our Website, you agree to be bound by all of its terms and conditions of use. If you do not agree to these terms, please do not access or use this Website.

We reserve the right to change this Privacy Policy at any time. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to posting the revised Policy on this page. You acknowledge and agree that it is your responsibility to review this site and this Policy periodically and to be aware of any modifications. Your continued use of the site after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by the modified Policy.

Your Acceptance of this Privacy Policy/Modifications to this Privacy Policy

You agree, without limitation or qualification, to be bound by this Privacy Policy when you: (a) access the Site; (b) access links to our social media pages on third-party social media websites, such as Facebook®, Twitter® and YouTube® (“Social Media Pages”); and/or (c) submit a request form (“Application for Services” and together with Site, Content and Social Media Pages, the “Trajector Disability Offerings”) to be contacted by one or more disability advocates (“Advocates”) regarding the products and/or services offered by such Advocates (“Advocate Services”). We reserve the right, at our discretion, to change, modify, add, or remove portions of this Privacy Policy at any time. Subject to the conditions set forth below, all changes to this Privacy Policy will take effect immediately upon their posting to the Site. Please check this page periodically for changes. If you do not agree to these terms or future changes, please immediately exit the Site and do not use the Trajector Disability Offerings. If the manner in which we use personally identifiable information changes, Trajector Disability will notify users by: (i) sending the modified policy to our users via email; and/or (ii) by any other reasonable means acceptable under applicable state and federal law. You will have a choice as to whether or not we use your information in this different manner, and we will only use your information in this different manner where you opt-in to such use.

Your California Privacy Rights If you are a resident of the State of California and would like to learn how your “personal information” (as defined in the Shine the Light Law, Cal. Civ. Code § 1798.83) is shared with third-parties, what categories of personal information that we have shared with third parties in the preceding year, as well as the names and addresses of those third parties, please contact us at support@trajectordisability.com

Further, if you are a resident of the State of California and would like to opt-out from the disclosure of your personal information to any third-party for marketing purposes, please contact us at support@trajectordisability.com. Please be advised that where California State residents opt-out from permitting their personal information to be shared, such individuals may still receive selected offers directly from us, in accordance with applicable law.

CCPA & Data Protection for California residents

Submit a CCPA request: DO NOT SELL MY INFORMATION

The California Consumer Privacy Act (CCPA) takes effect on January 1, 2020. The intent of the CCPA is to protect the data of California residents.

If you reside in California, you have certain rights with respect to your data. We respond to all requests from California residents who wish to exercise their data protection rights, in accordance with applicable data protection laws.

You can contact us by sending an email to support@trajectordisability.com or by filling out the form located here.

Rights that you may have, include:

Requesting that your information be deleted.
Opting out from the sale of your information to partners, disability advocates, and other related (or unrelated) third parties.
Requesting disclosure of the personal information we have collected about you.
Requesting the portability of your information.
Opting out from receiving marketing communications that we send you at any time. You can exercise this right by going here and submitting your email address for removal. Additionally, you can opt-out of any Text (SMS) messages that you may receive by replying “STOP” to be immediately removed.
Requesting that we not sell your information, by clicking on the link in the footer of our website.
We will respond to your request as quickly as is reasonably possible, or within the period of time required by law.

Informed Consent to Be Contacted by Telephone By registering on the Site, you agree that such act constitutes an inquiry and/or application for purposes of the Amended Telemarketing Sales Rule (16 CFR §310 et seq.), as amended from time to time (the “Rule”) and applicable state do-not-call regulations. As such, notwithstanding that your telephone number may be listed on the Federal Trade Commission’s Do-Not-Call List, and/or on applicable state do-not-call lists, we (and the Advocates) retain the right to contact you via telemarketing (where you supply your telephone number to us) in accordance with the Rule and applicable state do-not-call regulations. In addition, where you provide “prior express written consent” within the meaning of the Telephone Consumer Protection Act (47 USC § 227), and its implementing regulations adopted by the Federal Communications Commission (47 CFR § 64.1200), as amended from time-to-time (“TCPA”), you consent to receive telephone calls, including artificial voice and pre-recorded messages and/or calls delivered via automated technology, to the telephone number(s) that you provided. You understand and agree that this consent applies even if your telephone number is a wireless number. You further acknowledge and agree that you are not required to consent to the above-stated terms to gain access to the Trajector Disability Offerings.

Types of Info Collected

We collect two types of information about our users: Non-Personally Identifiable (“Anonymous”) Information and Personally Identifiable Information.

Personally Identifiable Information (“PII”)Personally Identifiable Information (“PII”) is any information that personally identifies you, such as your name, email address, or your telephone number. This personal information may be requested when you fill out an online inquiry, obtain services from Trajector Disability, subscribe to our email newsletter, or when you contact us. We may ask you to provide us with personal information on a voluntary basis in certain areas of our Website. Examples of the types of PII you may be asked to provide include: “Contact Data,” such as your name, phone numbers, mailing address, and e-mail addresses, “Demographic Data,” such as your age or birthday, gender, and zip code, “Financial Data,” such as limited information about work history, income amounts, and benefits history, and “Medical Data,” such as the limited information about the type of condition that may be causing your disability and your history of doctor visits. Additionally, we may purchase and manage opt-in lists generated by third parties that Trajector Disability may use to supplement the PII you provide with additional PII gathered from public or third-party sources. You are under no obligation to provide PII, with the caveat that your refusal to do so may prevent you from using or Trajector Disability from offering certain of the services offered on the Website. Trajector Disabilitydoes not request and asks that you do not provide any confidential, proprietary or sensitive PII (“Sensitive Information”), such as Social Security number, driver’s license number, passport number, credit card information, bank account or other financial information. If you submit any Sensitive Information, you do so at your own risk and we will not be liable to you or responsible for any consequences of your submission.
Non-Personally Identifiable Information: This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on our site in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. This information may include the website’s Uniform Resource Locator (“URL“) that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol (“IP“) address. An IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet.

Collection Methods and Use of Information

We do not collect any Personally Identifiable Information about you unless you voluntarily provide it to us. You provide certain Personally Identifiable Information to us when you (a) register for our services and register your e-mail address with us; (b) enter sweepstakes or contests sponsored by us or one of our partners; (c) sign up for special offers from selected third parties; (d) send e-mail messages, submit forms or transmit other information by telephone or letter; or (e) submit your credit card or other payment information when ordering and purchasing products and services on our site. We may also collect information from you at other points on our site that state that such information is being collected.
In addition, we may also collect, or our third-party ad server and/or content server may collect, certain Non-Personally Identifiable Information. This information is ultimately stored in the form of, in some cases, specific URLs. We use your IP address to diagnose problems with our servers, software, to administer our site, and to gather demographic information. Our third-party ad servers will also provide us with summary, but not individual reports that will tell us how many ads were presented and clicked upon at our site.

We will primarily use your Personally Identifiable Information to provide our services to you, as required by our agreements with you. We will also use Personally Identifiable Information to enhance the operation of our site, improve our marketing and promotional efforts, statistically analyze site use, improve our product and service offerings, and customize our site’s content, layout, and services. We may use Personally Identifiable Information to deliver information to you and to contact you regarding administrative notices. We may also use Personally Identifiable Information to resolve disputes, troubleshoot problems, and enforce our agreements with you, including our site’s Terms and Conditions of Use, Trajector Disability Terms and Conditions of Use, any Sales Terms and Conditions, and this Privacy Policy.

Cookies

“Cookies” are small data text files that are placed on your computer (if your browser permits) by websites that you visit or certain emails that you open. The use of cookies is standard on the Internet. A Cookie acts as a string of information that a website stores on a user’s computer, and that the user’s browser provides to the website each time the user submits a query to the website. We collect this data to help us better understand how users interact with us. The information in Cookies is Anonymous information that does not personally identify you. The cookies make your use of the site easier, make the site run more smoothly, and help us to maintain a secure site. We may also contract with third-party service providers who assign cookies to conduct site tracking for us. These companies use cookies solely to provide us with aggregate data about site traffic. Although most web browsers are initially set up to automatically accept cookies if you do not wish to have cookies placed on your computer you can change your browser to prevent cookies or notify you whenever you are sent a cookie. You can set your browsers to refuse cookies before accessing the website, with the understanding that certain parts of the services and features of the Website may not function properly with the aid of cookies. You can learn more about how to delete or control Cookies at www.aboutcookies.org.

Anonymous Information and Third-Party Advertisers

We may use an outside ad serving company to display banner advertisements on our site. As part of their service, they will place a separate cookie on your computer. We will not provide any third-party ad server with any of your Personally Identifiable Information or information about your correspondence with us. We and our third-party ad server will collect and use Anonymous Information about you, such as your IP address, browser type, the server your computer is logged onto, the area code and zip code associated with your server, and whether you responded to a particular ad. Other advertisers may also place banner ads on our site in the same manner as above, but we will not disclose any Personally Identifiable Information to them.

Disclosure Practices

Release of Information

We do not sell, trade, or rent your Personally Identifiable Information to others. We do provide some of our services through contractual arrangements with affiliates, services providers, partners, and other third parties. We and our service partners use your Personally Identifiable Information to operate our sites and to deliver their services. For example, we must release your credit card information to the card-issuing bank to confirm payment for products and services purchased on this site; release your address information to the delivery service to deliver information via mail; and provide order information to third parties that help us provide customer service.

We will encourage our service partners to adopt and post privacy policies. However, the use of your Personally Identifiable Information by our service partners is governed by the privacy policies of those service partners and is not subject to our control.

Information Sharing, Use and Disclosure

The personal information that you submit to Trajector Disability remains your property, but by submitting your personal information to Trajector Disability you grant us the right to use your personal information for marketing purposes including, but not limited to, generally sharing such information with and/or selling such information to third parties for marketing purposes, including any business which is a subsidiary of, or under common ownership or control with, Trajector Disability (collectively, “Affiliates”) and advertising partners. We will also use your personal information for customer service, to provide you with information that you may request, to customize your experience on the Site, and/or to contact you when necessary in connection with transactions entered into by you on the Site. We may also use your personal information for internal business purposes, such as analyzing and managing the Trajector Disability Offerings.

We also reserve the right to release current or past user information in the event that we believe that the user is using, or has used, the Trajector Disability Offerings: (a) in violation of the TrajectorDisability.com Terms of Use, this Privacy Policy or any other of our operating rules, policies, price schedules and other supplemental terms and conditions or documents that may be published by us from time to time; (b) to commit unlawful acts; (c) if such information is subpoenaed; provided, however, that, where permitted by applicable law, we shall provide you with e-mail notice, and opportunity to challenge the subpoena, prior to disclosure of any personal information pursuant to a subpoena; (d) if we are sold or acquired; provided, however, that if we are involved in a merger, acquisition or sale of all or a portion of our assets, you will be notified via email and/or a prominent notice on the Site of any change in ownership or uses of your personal information, as well as any choices that you may have regarding your personal information; and/or (e) when we deem it necessary or appropriate including, without limitation, sharing your e-mail address with other third parties for suppression purposes in compliance with the CAN-SPAM Act of 2003, as amended from time to time, and Federal Trade Commission implementing regulations.

Information Security

We endeavor to safeguard and protect our users’ personal information. When users make personal information available to us, their personal information is protected both online and offline (to the extent that we maintain any personal information offline). The privacy of your personal information is very important to us.

Access to your personal information is strictly limited, and we take reasonable measures to ensure that your personal information is not accessible to the public. The servers that we store personal information on are kept in a secure physical environment. We also have security measures in place to protect the loss, misuse, and alteration of personal information under our control. Please be advised, however, that while we take every reasonable precaution available to protect your data, no storage facility, technology, software, security protocols, or data transmission over the Internet can be guaranteed to be 100% secure.

Computer hackers that circumvent our security measures may gain access to certain portions of your personal information, and technological bugs, errors, and glitches may cause inadvertent disclosures of your personal information; provided, however, that any attempt to breach the security of the network, our servers, databases or other hardware or software may constitute a crime punishable by law. For the reasons mentioned above, we cannot warrant that your Personal Information will be absolutely secure. Any transmission of data at or through the Site is at your own risk.

All of our users’ personal information is restricted in our offices. Only employees or third party agents who need personal information to perform a specific job are granted access to personal information. Our employees are dedicated to ensuring the security and privacy of all user’s personal information. Employees not adhering to our firm policies are subject to disciplinary action. In compliance with applicable federal and state laws, we shall notify you and any applicable regulatory agencies in the event that we learn of an information security breach with respect to your personal information. You will be notified via e-mail in the event of such a breach. Please be advised that notice may be delayed in order to address the needs of law enforcement, determine the scope of network damage, and to engage in remedial measures.

Minors Privacy

Visitors under eighteen (18) years of age are not permitted to use and/or submit their personal information at the Site. Trajector Disability does not knowingly solicit or collect information from visitors under eighteen (18) years of age. Trajector Disability encourages parents and guardians to spend time online with their children and to participate and monitor the interactive activities of their children.

Sale of Assets

In the event that another company acquires all or substantially all of the assets related to the business of Trajector Disability, we reserve the right to include any or all stored personal information among the assets transferred to the acquiring company.

Deleting and Updating Your Information

At your request, we will inform you of what personal information we have on file for you. In addition, at your request, we will remove and/or modify the personal information that you have provided to us, or that we have collected. You may do so by contacting us via e-mail at support@trajectordisability.com; provided, however, that we ask individuals to identify themselves and the information requested to be accessed, corrected, or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others or would be extremely impractical (for instance, requests concerning information residing on backup tapes).

Contact Information

If you have any questions about this Privacy Policy, our privacy practices or legal issues pertaining to the Trajector Disability Offerings or your use of the Trajector Disability Offerings, please contact us:

Email: support@trajectordisability.com
Mail: Trajector Disability
PO Box 127
Lehi, UT 84043